General Terms and Conditions

Terms of Service

1.1 Conclusion of the event service contract: With his signature, the customer agrees to the conclusion of a contract. With the signature, the customer accepts the general terms and conditions as binding.
1.2 Payment: With the conclusion a deposit of 50% is due, the remaining 50% will be invoiced after the event.
1.3 Services: The scope of the contractual services corresponds to the description of services and the price information in the valid offer. Other agreements can only be made by mutual agreement. - Changes or deviations of individual services from the agreed content of the contract, which become necessary after the conclusion of the contract and which were not brought about by the organizer in bad faith, are only permitted if the changes or deviations are not significant and do not affect the overall design of the booked event . Any warranty claims remain unaffected insofar as the modified services are defective. The organizer is obliged to notify the customer immediately about changes in services or deviations. If necessary, the organizer will offer the customer a free cancellation. The organizer reserves the right to change the advertised prices and prices confirmed with the booking if there are significant or unforeseeable increases in officially determined tariffs, taxes or duties and there are more than four months between receipt of the confirmation by the customer and the agreed event . In the event of a subsequent change in the price, the organizer must inform the customer no later than three weeks before the event. Price increases after this point in time are not permitted. The customer is entitled to withdraw from the contract without paying any fee.
1.4 Withdrawal by the customer: The customer can withdraw from the contract at any time before the start of the event by means of a written declaration. In the event of a cancellation up to 30 days before the start of the event, the organizer reserves the right to withhold the deposit; in the event of a later cancellation, the following percentages of the price will be charged: From 30th to 20th day before the event: 25% - from 19th to 10th day : 50% from 9th to 5th day: 75%. In the event of later cancellation or no-show, 100% of the price.
1.5 Withdrawal by the organizer: a) Before the start of the event: The organizer can make use of the right of withdrawal if the scheduled implementation of the event is made significantly more difficult, endangered or impaired by unforeseeable exceptional circumstances, such as in cases of force majeure. The customer is entitled to a full reimbursement of amounts already paid.
b) After the start of the event: If, despite a warning from the event manager, the customer disturbs or behaves contrary to the contract. This also applies if the customer does not meet the requirements listed in the respective event description. If the organizer cancels, he has the right to withhold the event price; however, he must deduct the value of the saved expenses, insofar as those advantages that he obtains from other use of the unused services, including those credited to him by the service providers Amounts. In the event of termination after the start of the event, the organizer is represented by the respective event manager. In some of the cases mentioned, any additional costs that may arise must be borne by the customer.
1.6 Liability of the organizer: The organizer is liable within the framework of the due diligence of a prudent businessman for: - the conscientious preparation - the careful selection and monitoring of the service providers - the correctness of the service descriptions - the proper provision of the contractually agreed services.
1.7 Limitation and liability: The organiser's liability is limited to three times the event price, insofar as damage to the customer is not caused intentionally or through gross negligence, or insofar as the organizer is responsible for damage incurred by the customer solely due to the fault of the service provider.
1.8 Warranties: The customer's claims if the event is defective are based on the provisions of civil law [§§ 651 c) to f) BGB]. The same applies to the conclusion of our warranties and to warranty claims [§ 651 g) BGB]. Claims for damages by the customer [§ 651 f) BGB] are subject to the limitations of liability mentioned in No. 7.
1.9 Exclusion of claims and statute of limitations: Claims due to non-provision or non-contractual provision of services must be made in writing to the organizer within one month of the end of the event according to the program. Any liability for claims entered later is excluded.
1.10 Obligation to cooperate: In the event of any disruptions in performance, the customer is obliged to do everything reasonable to help rectify the disruption and to minimize any damage that may arise. The customer is also obliged to notify the local event management of his complaints immediately. This is instructed to take remedial action, if possible. If the customer culpably fails to report a defect, there is no entitlement to a reduction in price.
1.11 Event management: Changes in the event management can occur at short notice and do not entitle to withdraw from the contract free of charge.
1.12 Ineffectiveness of individual provisions: The ineffectiveness of individual provisions of the organizer does not result in the ineffectiveness of the entire contract.
1.13 Place of jurisdiction for performance and fulfillment: Is the company headquarters of the organizer.

2. Service processing personnel placement

2.1 The personnel requested by the customer is provided by specifying the Hubers requirement profile. The order must be made in writing, by fax or by email. Telephone and verbal orders in the event of unscheduled ad hoc assignments must be submitted by the customer in writing, by fax or email no later than the following day.
2.2 The working hours of Hubers employees are documented by us in the assignment records. For long-term assignments of an employee, individual assignment records are used, for daily assignments with several employees, collective assignment records are used. An authorized representative of the customer is obliged to check every proof of use, sign it and return it immediately to our office. If there is no authorized employee of the customer on site who can sign the proof of deployment, the Hubers employees are entitled to do so instead.
2.3 The minimum duration of work per employee is basically 4 hours a day. No break will be charged for assignments of up to 4 hours. In the case of longer working hours, a break deduction of at least 30 minutes is due - provided that this break time was actually granted.
2.4 In the case of working hours of 6 hours or more, the customer is responsible for ensuring that the legally prescribed breaks are observed. The Hubers employees are not entitled to free refreshments during breaks. However, the customer must be able to purchase snacks during breaks.
2.5 There is a strict alcohol consumption ban for Hubers employees during their entire work assignment. If one of our employees does not adhere to this regulation, the customer has the authority to remove this employee immediately.
2.6 The provisions of the Workplace Ordinance (ArbStättV) are binding for the customer. In particular, the customer is obliged to provide appropriate changing facilities for the Hubers employees.

3. Billing of services

3.1 The confirmed deployment records are the basis of the billing. In the case of short-term assignments, the bill is settled after the end of the assignment, and for longer assignments weekly or monthly. The agreed hourly rates are decisive, plus statutory value added tax.
3.2 Hubers-Veranstaltungsservice reserves the right to increase the hourly wage accordingly if the application of the collective agreement results in wage increases, if our employees are exchanged for others with higher qualifications or if circumstances for which Hubers Veranstaltungsservice is not responsible cause costs to rise.
3.3 The invoice amount is due for payment without any deductions 10 days from the invoice date. Hubers-Veranstaltungsservice is entitled to charge default interest according to § 288 BGB, should the payment term be exceeded.
3.4 A set-off or the assertion of a right of retention is only possible against undisputed or judicially established claims.
3.5 The charge rates do not include any surcharges for overtime, Sunday, night or holiday work. They only accrue if the customer requests work at such times. Hourly surcharges:
a) Night work (between 10:00 p.m. - 6:00 a.m.) 25%
b) Holiday work 100%
c) December 31 from 2 p.m. 125%
d) 24.12. from 2 p.m. 150%
e) December 25th, December 26th and 01.05. (all day) 150%
Hubers must be informed in good time about required information as well as changes on the part of the customer.
3.6 As a rule, there are no travel costs if the assignment is within 10 km of the Hubers location. In addition, the following applies per vehicle:

Travel costs to the respective event locations (round trip from to Ispringen) are as follows and per vehicle:
Zone 1 to 50 KM € 28.00 per vehicle
Zone 2 51 KM - 100 KM 54.00 € per vehicle
Zone 3 101 KM - 150 KM € 68.00 per vehicle
Zone 4 151 KM - 200 KM € 82.00 per vehicle / In addition, we charge € 0.60 per kilometer and vehicle driven!

4. General obligations of the customer

4.1 When employing Hubers employees, the customer is obliged to comply with the applicable statutory provisions of the Occupational Health and Safety Act, the Occupational Safety Act and BGV A2.
4.2 The employees are instructed by the customer in the relevant accident prevention regulations of the workplace before the start of work. The customer provides the protective devices as well as personal protective equipment for the employees of Hubers, as far as this is necessary for the respective workplace.
4.3 After consultation with the customer, the Hubers employees are permitted to gain access to their subsequent place of work in order to convince themselves of compliance with safety-related and / or industrial safety measures.
4.4 The customer is obliged to immediately inform Hubers of any work-related accidents so that the accident report can be made in accordance with Section 193 of SGB VII.
4.5 The provisions of the Working Hours Act are binding on the part of the customer.
4.5 The provisions of the General Equal Treatment Act (AGG) are mandatory for the customer when deploying Hubers' employees.
Status: 02.03.2020

General terms and conditions for rental:

For all contracts, their own terms and conditions apply exclusively, excluding the general terms and conditions of the contractual partner. Deviating agreements require written confirmation.
The general terms and conditions also apply to future legal transactions with Hubers Eventservice, unless separate written agreements are made.
Conclusion of contract
All offers are non-binding. A rental order is only concluded when the customer sends back the order confirmation received from us with a legally binding signature.
Rental prices
Only the rental prices in the current price list apply. Deviations from this require a separate individual agreement.
All prices are per piece and rental unit plus statutory VAT.
The rental period of a rental unit is three days. This also applies if rented items are returned early or unused. Sundays and public holidays are not charged. The price is calculated from the time the rental items are handed over to the Hubers Eventservice warehouse. Packaging, insurance, transport costs and other costs are not included.
If the rental objects are not returned on time within the regional opening times, the rental period is extended by one rental unit, ie three days, not including Sundays and public holidays.
The full remuneration is calculated for each rental unit commenced.
Price changes are reserved.
Transport - delivery - collection
The transport is charged separately according to the distance and applies from the warehouse to behind the first floor-level door. When delivering and picking up the rental property within the agreed period, the tenant must ensure that he himself or a person authorized by him is present. The rental goods receipt must be countersigned with a signature on the delivery note. If the tenant is not present on the agreed delivery date, the rental goods will be left at the venue and the tenant acknowledges that the delivery has been correct and complete.
The tenant's liability begins with the takeover. It is therefore recommended to insure the rental property for the duration of its use, including the times for assembly and dismantling.
The tenant ensures that the access route to the delivery location is freely accessible. If these conditions are not met, the tenant bears the damage to the premises or buildings.
If the renter finds damage to the rental items, this must be reported to the rental company within 4 hours of receipt of the goods.
Self pickup
In the case of self-collection, the renter must ensure that the transport is carried out in accordance with the regulations and is liable for any damage.
“The goods should only be transported in a vehicle that is suitable for the transport of these goods, depending on its size, weight and condition.
The goods in the vehicle should be secured against slipping and tipping through appropriate measures so as not to endanger you or other road users. "
Additional services with costs
Construction and dismantling as well as contracting and collecting the rental objects are not included in the rental price.
Terms of payment
The total invoice amount is due upon acceptance of the goods or to be paid in advance.
Payment options are cash. A deposit can be charged for new customers, which will be refunded as soon as possible when the goods are returned and after the goods have been checked.
If an order that has already been placed is canceled before the start of the rental period, a cancellation fee will be charged for costs incurred and / or loss of rent. A cancellation must always be made in writing. Oral subsidiary speeches are not valid.
Up to 7 days before the event: 50% cancellation fee
Up to 4 days before the event: 60% cancellation fee
<4 days before the event 90% cancellation fee delay
If the renter is in default with his obligations under this contract, Hubers Eventservice is entitled to demand default interest of 8% above the base rate for payment claims.
liability
The renter is responsible for the rental objects from the time they are taken over to the return of the goods. The return is subject to change, as exact breakages and shortfalls as well as damage can only be determined after the cleaning process has been completed. This process is defined in our quality guidelines and guarantees a conscientious and documented working method. The price for missing and broken quantities as well as damaged items is calculated as follows.
Replacement price plus replacement value minus final cleaning and rental price. In addition, the tenant remains obliged to pay the previously agreed rental price until the replacement has been carried out.
The tenant is obliged to notify the landlord of technical faults immediately.
Repairs may only be carried out by the landlord.
Offsetting and right of retention
The tenant is not entitled to offset his own claims against due claims or to assert a right of retention based on such claims. Rather, the tenant can only declare offsetting with undisputed or legally established claims.
Termination of the contract
Hubers Eventservice is entitled to extraordinarily terminate the contract if there is a justified fear that rented items will not be used in accordance with the contract and will suffer damage as a result. In this case, the tenant remains obliged to pay the agreed rent.
The tenant is entitled to extraordinary termination of the contractual relationship if, contrary to the contractual agreement, Hubers does not provide the rental items in good time or if the rental items are not fully available or if rental items that are not in stock are not able to replace rental items of the same type and quality.
Color variations
Color deviations between the delivered goods and photos in print templates and / or in the internet catalog are due to technical reasons and do not constitute a defect.
copyright
The landlord reserves the right to take photos and videos of the rental goods in consultation with the customer on site. However, only the rental items are photographed, not the tenant's property.
Cleaning of rental items
The tenant must ensure that the rental items are handled carefully. These have to be sorted and returned without leftover food so that they can be machine cleaned immediately.
We reserve the right to recalculate excessively soiled items.
Textiles, such as covers, must always be returned dry.
Place of jurisdiction and applicable law
The exclusive place of jurisdiction for all disputes arising from the concluded contract including its termination is our place of business.
The law of the Federal Republic of Germany applies exclusively.
Change of terms and conditions
Hubers reserves the right to change the terms and conditions at any time and to inform the customer as soon as possible.
Status: 07/20/2020


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